My gift card appears to have already been used

Each gift card can be used once to choose one gift.

You can check whether an order has already been registered by going to the help page and entering your gift card number. If the card is linked to an order, you will then be asked to enter the email address used when placing the order to view the order status and delivery information.

If you do not recognise the order or do not know which email address was used, please contact us and we will help you further.